You’re a leader, so now what?

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The thrill of a new promotion into a leadership position can be quickly eclipsed by feelings of disillusionment and a sense of failure, if you are n...

Eight ways to manage a multigenerational workforce

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While in conversation with a group of managers recently, we soon started on the topic of Millennials (Generation Y) in the workplace.  After t...

What are you worth?

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When you are negotiating your salary, do you know how much you are really worth? Do you just think about the take-home pay or do you sit and really co...

What customers despise!

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SOMETIMES I wonder if some customer service representatives and the companies they work for understand the frustrations of the customer. The term "...

Top three priorities of next generation leaders

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To stay competitive and develop strong business relationships, the leaders of all companies must examine the way their leadership team operates. Are t...

Bosses who check your Facebook postings

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Does your boss have the right to reprimand you for your Facebook postings? Social media platforms, particularly Facebook, Twitter, YouTube and Inst...

Five steps to your next promotion

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Chances are, you’ve been taught to believe that if you get a job and you do it well, you’ll be promoted upwards in the workplace. Well, no...

Resolving difficult behaviours?

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In every work environment, there is a person who just seems to go out of their way to make others miserable. Some are never satisfied, others just com...

Words positive people use every day

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We often explore what successful people read, what they eat, their morning rituals, the kinds of people they associate with, and the list goes on. B...

Wanted: easy job that pays

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Is there such a thing as an easy job where you actually get paid? Yes, there are lots of easy jobs that pay well, and if you look hard enough, you wil...